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Is your data telling you the truth?

We run a monthly health check on your data that catches duplicate customers, broken references, and missing details — before they become a GST return that doesn't add up, or an invoice sent to the wrong person.

Only 9%

of larger NZ organisations consider all of their data “clean”

Datacom NZ, 2024 — organisations with 100+ employees

That means the other 91% of those larger organisations don't consider all of their data clean — and smaller businesses, without the same dedicated data teams, are unlikely to be starting from a stronger position. The most common issues reported are incomplete data and duplicate records — exactly what TrueNorth Data checks for every month.

As a small or medium business, how clean is yours — especially without a dedicated data team keeping watch?

47%

of newly created business records contain at least one critical error

Harvard Business Review, 2017

A Harvard Business Review study found that almost half of newly created data records had at least one critical error. That means mistakes can enter your records from the moment they're created, and they accumulate silently every month.

When did anyone last check whether yours were right?

THE PROBLEM

Every month, your data drifts a little further from the truth.

You export from Xero, MYOB, or a spreadsheet — customer records, invoices, job history. Nobody's watching closely enough to catch the small stuff. It stays invisible until it isn't.

WHAT YOU GET

One check, run properly, every single month.

Data Quality Score

Out of 100, with a plain-English rating — Excellent through Critical. No interpretation required.

Executive Summary

One page for the business owner: what's wrong, what to fix, and a rough estimate of how long each will take.

Detailed Issues Report

Every error and warning, with the exact row and column to fix — no guessing.

Cross-Dataset Validation

Checks that records actually link — invoices to customers, jobs to invoices. Catches what a single-file check can't.

Consistent, Configured Checks

The same rules run every file, every month — no variation based on who's checking, or how busy they are that day.

Northland-Based

Local service, local understanding — working with businesses remotely, right across New Zealand.

You Stay In Control

Nothing connects to your live accounting system. You send your files, we check them and report back — you fix what's flagged, we confirm it, and send an updated report.

BEYOND THE LEDGER

Your accounting software checks the books. Who checks everything else?

Ledger checks only see what has already been entered in your accounting system. But a lot of the data that runs your business never gets that far — and that's where problems start.

We check the data around the ledger: the customer lists, job records, invoice exports and spreadsheets that sit outside it, and whether they all agree with each other.

Use ledger tools for your ledger. Use TrueNorth Data for everything that feeds it — and everything that doesn't.

MONTHLY PLANS

Straightforward pricing, from a small setup to a busy one.

Plan
Price per month
Rows included
Extra rows
Starter
From$97
5,000 / month
+2,500 @ $15/block
Essential
From$147
15,000 / month
+5,000 @ $25/block
Business
From$197
25,000 / month
+25,000 @ $75/block
Growth
From$347
100,000 / month
+75,000 @ $125/block
Operational
From$547
300,000 / month
+150,000 @ $200/block

All plans include one submission and one resubmission per dataset, per month.

WHO IT'S FOR

If any of this sounds familiar.

FREE CHECK

See what it catches in your own data.

Send one real file, with your client's permission. We'll run it through and send back exactly what it finds — no cost, no commitment.

Before you send

  • Only send data you're entitled to send. If it's your client's, you need their authorisation.
  • Removing a business name doesn't make a customer list anonymous. If you don't have authorisation for real customer details, send test data or replace names and contact details with placeholders.
  • Please don't send bank account numbers, IRD numbers, passwords, card details or health information.
  • We take reasonable steps to keep your file secure, use it only to run the check, and delete it from our systems within 30 days of sending your report.
Read the full Free Check Terms

1. What this covers

These terms apply when you send TrueNorth Data Limited (“we”, “us”) a file for a free check. We will run it through our checks and send you a report of what it finds. The check is free and there is no commitment. If you later subscribe to the Service, our Terms and Conditions apply from then on, in addition to these terms for anything sent during the free check.

2. Who can send a file, and authorisation

You may only send us data you are entitled to send. Before you send any data that belongs to someone else, including data from a client of yours, you must have that person's authorisation for us to receive and check it.

By sending a file you confirm that you hold that authorisation. If you do not, that is your responsibility and not ours. You must also tell us straight away if an authorisation is withdrawn. We may decline or delete any file where we believe authorisation is missing.

3. What to send, and what not to send

  • Send only what is needed for the check. A sample or a recent export is enough.
  • Do not send bank account numbers, IRD numbers, passwords, payment card details, or health information.
  • Removing your client's business name does not make a file anonymous. A customer list still contains the names, emails and phone numbers of real people, and that is personal information.
  • If you do not have authorisation to send real customer details, send test data, or replace names and contact details with placeholders before sending. Tell us if you have done so, as some checks (such as duplicates and missing contact details) will be less useful.

4. How we use your file

We use your file only to run the check and send you the report. We do not use it for marketing, we do not sell or share it, and we do not use one person's file to help another.

5. Where your file is held and who can see it

Files are received by email through a Gmail account provided by Google, which means they pass through and are stored on Google's systems (which may be outside New Zealand). We then process them on our own systems. Access is limited to the people who need it to run the check. As with any online transfer, we can't guarantee security, but we take reasonable steps to protect your files. Please avoid sending highly sensitive information.

6. How long we keep it

  • We delete your file and our working copies from our systems within 30 days after sending you the report, unless you become a subscriber, in which case Section 22.6 of the Terms and Conditions applies.
  • Encrypted backups are kept offline and refreshed periodically. A copy of your file held in a backup is removed when that backup is next refreshed, ordinarily within 90 days.
  • Copies may remain on third-party servers, such as Google's email systems, for as long as those providers' own policies allow. We cannot control that, but we delete our copies from our own accounts and systems.
  • We keep a record that the check was done, and a copy of the report we sent you, for up to 6 months. Reports list row numbers, column names and the type of issue found; they do not reproduce the personal details in your file.
  • You can ask us to delete your file and any copy of the report at any time, and we will do so within 10 business days, unless we are required by law to keep something.

7. Privacy

We handle personal information in your file in line with the Privacy Act 2020 and its Information Privacy Principles. That includes collecting and using it only to provide the check, keeping it secure, not disclosing it except as needed or required by law, and notifying the affected people and the Privacy Commissioner of any privacy breach likely to cause serious harm. You can ask what personal information we hold about you, and ask us to correct it. Contact us at the address below.

8. Limits of the free check

The free check is provided as it is. It runs the checks we have configured for the file you send and cannot find every problem. The absence of a flagged issue does not mean there are none. The report is not accounting, tax, legal or financial advice. To the extent the law allows, we are not liable for loss arising from the free check or from decisions based on its report.

9. Changes and contact

We may update these terms. The version in force when you send your file applies to that file. For questions, deletion requests or privacy matters, email truenorthdatanz@gmail.com.

Email us your file

Nothing opens when you click? Your computer may not have an email app set up. Use one of these instead:

Or email truenorthdatanz@gmail.com yourself and include: “I confirm I have my client's authorisation to send this file to TrueNorth Data for checking, and I accept the Free Check Terms.”

Tick both boxes to enable the button. It opens an email to truenorthdatanz@gmail.com with your confirmation already written; just attach your file.